Snowevo | Legal Information, Terms Conditions 🏔️✈️

1. Legal Information

Snowevo is a registered trademark powered by Snow Evolution SLU, a licensed travel company based in Andorra.

Company Name: Snow Evolution SLU

Brand Name: Snowevo

Travel Operator Registry Number: 927149Z

VAT Number: L712323R

Head Office: Calle Bearn 14, AD200 Pas de la Casa, Andorra – Pyrenees Mountains

Phone & WhatsApp: +376 620179 | +44 7366102328

Email: [email protected]

Website: www.snowevo.com

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2. General Booking Conditions 📅✅

These are the general booking terms and may be adapted depending on each custom travel request and providers' commercial conditions. Specific conditions will always be stated in the official booking confirmation document.

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2.1 Services Included

Tailor-made packages may include:

Flights ✈️

Transfers 🚐

Accommodation 🏨

Lift passes ⛷️

Ski or snowboard equipment rental

Ski or snowboard lessons

Freeride guiding, heliskiing, snowmobiles, snowshoeing, and more

Spa, wellness, gastronomy & wine experiences

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2.2 Pricing & Payments

All prices include applicable taxes unless noted otherwise

A 30% deposit is required to confirm the booking

Full balance is due 30 days before arrival

Accepted payments: Bank transfer, PayPal, Bizum, Revolut

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2.3 Cancellations & Changes

More than 30 days before arrival: Full refund (minus bank or transfer fees)

15–30 days before arrival: 50% refund

Less than 15 days: No refund

Changes can be requested up to 15 days prior and are subject to availability and price adjustment

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2.4 Insurance

Clients must have valid travel and medical insurance covering mountain sports. Snow Evolution SLU is not responsible for any uninsured accidents, injuries, delays, or losses.

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2.5 Responsibility & Liability

Snow Evolution SLU acts as an intermediary between you and selected providers (hotels, guides, transport, ski schools, etc.).

We ensure quality and reliability, but cannot be held responsible for third-party service failures, force majeure events (weather, strikes, road closures), or client negligence.

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2.6 Disputes & Complaints

Please report any issues during your trip directly to our team so we can assist

If unresolved, formal complaints must be sent in writing within 14 days after the end of your stay

All legal matters fall under the jurisdiction of Andorra

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3. Influencer & Brand Collaborations 📸🤝

Collaborations must be agreed in writing prior to promotion

Deliverables, usage rights, and compensation are outlined in each collab agreement

Snowevo reserves the right to share co-created content for brand communication purposes

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4. Group Booking Terms 👥🏔️

Group booking = 6 or more persons

One group leader must manage all communication and payments

Special discounts and custom payment schedules may apply

Group-specific cancellation terms are detailed in each group offer or contract